Denver Magazine, January 2010
“Dr. Erik Mondrow’s patient didn’t have typical heart-attack symptoms, but the man wasn’t feeling well and got a same-day appointment under his ‘concierge doctor’ healthcare plan. Mondrow ran a series of tests, and after reviewing the results, had the 39-year-old immediately admitted to the hospital. Was the man, whose name is being withheld due to privacy laws, saved because of the concierge doc plan? Possibly.”
IN Denver Times, 4/11/09
DR. ERIK MONDROW: ‘I wanted my time with patients,’ he said. ‘When my patients come in to see me, very often they have a number of issues to address, and I feel I want more time with them. They deserve to have their issues addressed thoroughly so that when they leave here, they are satisfied.’…
Now, he has far fewer patients — down to a few hundred from 1,500, and he sees only seven to eight patients a day, instead of the 17 to 20 he used to see.’They are able to tell me everything they need to tell me, and they’re satisfied that they have my undivided attention and I address each issue,’ he said. ‘They know they can get a good explanation for why I make a specific recommendation for a medicine or therapy.’
In Denver Times and The Vail Daily, 4/11/09
Erik, 39, an Erie database administrator who did not want his last name used, said he was more than willing to pay for easy and direct access to his Louisville doctor, Erik Mondrow.
‘I’m not a millionaire,’ he said. ‘I’m of the mindset that time is money. That’s the benefit for me — he’s only a phone call away. Making an appointment, getting yourself there, waiting there, seeing the doctor and going home takes hours. When you calculate that, I’m losing money.’
While Erik readily admits that concierge care is not for everyone, he said he considers it an investment in his health.
Denver Post, 3/18/09
Jim Talaric has his doctor’s cellphone number. He doesn’t have to sit in a waiting room before an appointment. And when his left leg started to tingle in the night, his doctor met him at the office — at 8:20 a.m. on a Sunday. It’s not typical treatment for most people. But for Talaric, that kind of attention comes with the $1,850 annual fee he pays for ‘concierge’ or ’boutique’ service from his Louisville primary-care physician.